2023 GEM Kick-off Meeting
Frequently Asked Questions
Thank you for visiting Alcon’s 2023 GEM Kick-off Meeting site. We look forward to welcoming you on January 24 at 13:00 CET.
What do I need to do on the day of the event?
To access live keynotes, login into the page.
Do I need to be invited or registered to attend the event?
All attendees must first register to gain access. If you have not registered yet, please click here.
How do I ask the presenters a question?
Type your questions into the open-text bar to the right of the theatre screen. Questions will be sent directly to the GEM Kick-off Support Team and will be addressed during the Q&A session, time permitting.
What are the system requirements? Does it matter which browser I use?
For an optimal experience, we strongly recommend using Google Chrome. Internet Explorer is not supported.
Can I watch the event on my mobile device?
The virtual platform is built for viewing on all devices, also on mobile devices.
If I have technical issues during the event, who can I contact?
Please contact our Technical Support team via the ‘Tech Support’ button in the main navigation menu at the top of the page, or click here.
Can I repost your content in social media?
No. Any content shared at Alcon GEM Kick-off Meeting is subject to copyright protection and cannot be distributed outside Alcon.
For how long can I view the 2023 GEM Kick-off Meeting content?
The site will be accessible for the remainder of 2023. We encourage you to return and view all On-Demand content, including the recordings of the Keynote Addresses, which will be displayed in the On-Demand section as of February 8TH.